Concentric Financial Services Limited
GDPR Privacy Notice

 

PRIVACY POLICY

Concentric Financial Services Ltd. is comprised of a regulated entity based in Jersey (“Concentric”). This Privacy Policy applies to the use of the Concentric website (as listed in the website section below) and to Concentric’s use of personal data / information gathered. If you would like to request an organisational chart for Concentric please contact gbennie@concentric.je.

 

CONCENTRIC PRIVACY PLEDGE

Within Concentric services, we are committed to the principles of respecting your privacy, keeping your personal data safe and keeping the decision as to how your information is used and shared in your hands.

 

Our privacy pledge:

  • Concentric will only collect personal data that is useful and necessary for providing its services, improving its products, services and your experience;
  • Concentric will maintain fairness and transparency at all times with regards to how we collect and process personal data at all times;
  • Concentric will never sell your personal data and will only share your personal data when given your explicit consent to do so for a specific reason or where it is in our legitimate interests to utilise your data in specific circumstances;
  • Concentric will never make decisions based solely on automated processing or profiling of personal data; and
  • Concentric will always take the security of your personal data seriously.

 

To learn more about the personal data collected by Concentric, please read our full Privacy Policy below.

 

DATA COLLECTION AND PROCESSING

Subject to the relevant local laws, Concentric may process certain information about you if this information is necessary in order to perform our contract with you, if you give your consent, or where it is in our legitimate interests in order to provide our services to you in the most expedient manner.  This personal data may include what is known as Personally Identifiable Information (PII). PII includes personal data that could personally identify you as a natural person such as your name, email, postal address or data that could be used in such a manner so that it could reasonably be linked back to you.

Concentric processes your personal data in line with its Privacy Policy and T&C’s to provide you with the information that is of most interest to you, and deliver the services you have requested.

 

AUTOMATED PROFILING

Concentric does not carry out automated profiling and will not make any decisions based on the automated processing of personal data.

 

SENSITIVE DATA

Concentric does not seek to collect special categories of personal data (“sensitive data”), including but not limited to data revealing racial, or ethnic origin, political opinions, gender, religious or philosophical beliefs, health, genetic and biometric data, or trade union memberships, through this site. We may however ask you to provide this information directly to a third party life assurance provider for the purposes of an application made to them. In such an instance we do not store this data in any way.

Please note that, if you freely provide Concentric with unsolicited sensitive data, subject to the relevant laws, you are explicitly consenting Concentric to use the said data in conformity with this Privacy Policy.

 

VISITING THE CONCENTRIC WEBSITE

Concentric maintains www.concentric.je (the Site).

We collect some personal data from anyone who visits our Site. When you enter a Concentric Site we collect industry standard log data that records information about your visit, such as your browser type, the URL of the page that referred you, the different pages you visited and the amount of time that was spent on those pages. Concentric uses Google Analytics to gather this data and we use this type of information to ensure our Site is working properly and make improvements; for example, we may expand upon the information on the most frequently visited pages. We also collect data for cookies. For more details on what cookies are and how they are used, please ready our full Cookie Policy below:

 

LINK TO THIRD PARTIES WEBSITES

The Concentric Privacy Policy does not apply to third parties websites which our Site links to or which advertise on the Concentric website. These third party websites will have their own cookies and operate their own Privacy Policy which we encourage you to read before disclosing any of your personal data.

 

COOKIE POLICY

This Cookie Policy is part of our Privacy Policy. Concentric uses cookies on its websites to ensure that you receive the best user experience possible when browsing our sites.

What are Cookies?

Cookies are text files that are sent by servers to web browsers and stored on your computer. The cookies tell us which parts of the Site you have visited so that we can ensure we provide you with information that you are interested in and make any future visits to our website simple and easy for you. The information and data collected by Concentric cookies expire after two years.

 

Social Buttons:

Social media tools, like widgets and plug-ins, are sometimes used so that you can share information from Concentric on other sites such as Twitter or LinkedIn. These interactive mini-programs collect your IP address, record the pages you visit on our site, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by Concentric’s Privacy Policy. We may also use Twitter, Facebook and LinkedIn pixel tags to help us understand how effective our marketing is on those sites.

 

Browser control:

You can decline the use of cookies at any time by modifying your browser settings. By deleting or declining cookies, you may not be able to use some interactive features or access certain areas of the site that depend on cookies. If you do wish to decline the use of cookies please refer to the instructions for your file management software.

Most browsers allow you to see what cookies you have and delete them on either an individual basis, or block them. You can block cookies for specific websites or for all websites, depending on your preferences.

 

EMAIL MARKETING

If you are subscribed to one of Concentric’s marketing lists we may occasionally send you relevant updates. When you receive marketing emails from Concentric, we may use web beacons, customised links, or similar technologies to determine whether the e-mail has been opened and on which links you click, to provide you more focused e-mail communications or other information in the future.

 

UNSUBSCRIBING

You can stop the delivery of marketing emails from Concentric at any time by Unsubscribing/Opting Out. We include a link at the bottom of every marketing email which you can utilise to update your preferences by selecting and deselecting lists based on your personal interests, or you can unsubscribe from ALL marketing communications if you so wish. Alternatively you can make a direct request to unsubscribe by emailing the following address: gbennie@concentric.je

Please note, that by unsubscribing from ALL marketing emails Concentric will proceed to remove your contact details from all mailing lists and place you on a “no mail” list. Alternatively you can update your subscription preferences to unsubscribe from certain mailing lists and remain on others that you feel are more relevant. If you wish to amend or update your subscription preferences at any time please use the link at the bottom of any Concentric marketing email or contact gbennie@concentric.je

 

CROSS BORDER TRANSFERS AND THIRD PARTIES

Concentric may share your personal data with:

  • Concentric services providers (third parties) who process information on Concentric’s behalf, including providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services; or,
  • Other third parties where you have given your consent to the disclosure (either to Concentric or the third party).

Concentric operates in compliance with the relevant data protection laws and regulations. Concentric services providers are legally obliged to follow Concentric express instructions in respect of the use of your personal information and they must comply with appropriate security measures to protect your personal information.

In the event that Concentric transfers your personal data to countries that may not have the same level of data protection as that provided in your home country, Concentric will put a contract or other legal instruments available in place to ensure that your personal data is protected in accordance with the relevant laws and regulations, or operate in accordance with your consent where you have provided instructions to us.

 

INFORMATION SECURITY

Concentric is committed to protecting the security of your personal data. Concentric has implemented generally accepted standards of technology and operational security in order to protect personal data and information from loss, misuse, alteration or destruction. Concentric ensures that all appropriate confidentiality obligations and technical and organisational security measure are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data.

Only authorised Concentric employees and services providers are allowed to access the data and they are legally obliged to ensure confidentiality of this information.

 

DATA RETENTION

The data you submit to Concentric will only be retained for as long as is required for the purposes for which it was collected or as required by the relevant laws. When the data is no longer necessary to the purpose for which it was collected; Concentric will proceed to erase all your personal data held in its systems without undue delay.

 

RIGHT OF ACCESS AND CORRECTION

Subject to the relevant laws, you have the right to know what personal data we hold about you. If you would like a copy of the information you are entitled to, you may contact Concentric by email to gbennie@concentric.je. Please note that for the execution of this request, you must provide us with a clear identification of yourself and the personal data you require.

Also, you have the right to request rectification of inaccurate personal data concerning to you. If you would like to exercise this right, you may provide Concentric with a supplementary statement by email to gbennie@concentric.je. Please note Concentric does not assume responsibility for verifying the ongoing accuracy of the personal data provided.

 

RIGHT TO BE FORGOTTEN

If at any point you wish to withdraw your consent for Concentric holding your personal data you can contact us and request this via the following email address: gbennie@concentric.je

Please note, if you wish to exercise your “right to be forgotten” we recommend that you authorise Concentric to retain your information on its “no mail” list. If you are totally removed from the system you could be legitimately and legally added back into the system at some point in the future and therefore could receive future communications from Concentric. If your data is kept on the “no mail” list you will never receive marketing communications from Concentric again, unless you change your preferences and explicitly request it.

 

LEGAL DISCLOSURE

Concentric may disclose your personal information to law enforcement, regulatory, or other government agencies or to other third parties as required by, and in accordance with, applicable laws or regulations.

 

CONTACT AND COMPLAINTS

If you have any questions about this Privacy Policy, you may contact us via gbennie@concentric.je or via regular mail to:

Concentric Financial Services Limited
8 Hill Street
St Helier
Jersey
JE2 4UA

 

Should you wish to make a complaint to the Office of the Information Commission in respect of Jersey matters please contact enquiries@oicjersey.org or in respect of UK matters https://ico.org.uk/concerns.

 

AMENDMENTS

Concentric may update the terms of this Privacy Policy in line with new regulations or directions by the relevant Information Commissioner at any time and without notice. When we make changes to this Statement, we will amend the revision date at the bottom of this page, and such modified or amended Privacy Statement shall be effective concerning you and your information as of that revision date. We encourage you to periodically review this Privacy Statement to be informed about how we are protecting your information.

2nd January 2019

Concentric Financial Services Limited
8 Hill Street, St Helier, Jersey, JE2 4UA
Tel: +44(0)1534 888801
www.concentric.je

Concentric Financial Services Limited is regulated by the Jersey Financial Services Commission for the conduct of investment business.